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FCIA Equipment Suppliers and Distributors Response to COVID-19

April 13, 2020 12:59 PM | Anonymous member (Administrator)

FCIA members are adapting their business practices in response to the COVID-19 pandemic. Within the category of equipment suppliers and distributors, FCIA companies are actively moving toward and enhancing their online sales and training courses for chocolate makers. There is also an expanding market for consumers who would like to try making chocolates from their homes. Distributors are helping deliver equipment and packaging to commercial and residential addresses. All of these measures are helping to support the fine chocolate segment of the chocolate industry, even during these difficult times.

As a food product machinery manufacturer Savage Brothers remains open as an essential business during this time and is taking extra precautions to ensure the safety of our employees and customers. We are all in this together and are happy to work with our customers during these difficult times.

We at CocoaTown are trying our best to keep our employees safe while making sure the customers get their orders shipped. We are opening the office for few hours a week to fulfill the pending orders. We are providing customer service from our homes through email, phone calls and Skype as much as we can during normal hours. Stay safe and Healthy.


“Loka Samastha Sukhino Bavanthu” -- “May all beings everywhere in the universe be happy and free, and may the thoughts, words, and actions of my own life contribute in some way to that happiness and to that freedom for all.”

Below is a list of websites of our members offering training and online equipment sales:

CocoaTown (cocoatown.com/shop)
15% discount for FCIA members for any orders placed directly with CocoaTown between now and May 31, 2020. Please use coupon code CV19FC20 to get the discount.

indi chocolate (indichocolate.com)
indi chocolate has pivoted business from teaching classes and holding events in their chocolate factory in Seattle's iconic Pike Place Market to teaching the world how to make chocolate at home. They will be launching their first Virtual Make Chocolate at Home Masterclass on May 2nd that includes the equipment, ingredients and instructions to make chocolate at home.

Rockgate Group, including Packint Chocolate Machines, Tecnochoc, Gami, Rollermac (www.rockgate.com)
Rockgate Group is deeply concerned about the sustainability of the fine chocolate industry, and for this reason has implemented a series of measures to help chocolate makers keep their production ongoing, with online demos and training, remote assistance and installation of new chocolate lines, even with augmented reality tools. In particular the members of Rockgate offer a series of discounts and financing programs for new equipment.

Safranne Chocolate Moulds Co. (www.safranne.com)
Both 275 x 175 mm and 275 x 135 mm mould sizes with personalized projects of valuable FCIA members. Prices include design, tool, quantity, plus shipping to anywhere in the USA.
20 - 49 pcs: $1,550 usd
50 - 99 pcs: $1,650 usd

Savage Bros. (www.savagebros.com)
Contact to discuss details.

TCF Sales (www.tcfsales.com)
We are doing our best to support commerce through online orders and buying locally in non-traditional methods. For our customers, we are offering lower prices and special financing options, including a deferred payment plan for up to 6 months. We recently responded to a supplier request for a volume purchase with modified upfront terms to help retain employees and prevent a production line interruption, and in return received a nice discount that we will pass directly to our customers who purchase in the near future. See https://www.tcfsales.com/products/1537-chocolate-mould-cooling-cabinet-refrigerator.

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